Warning: withdrawals disabled from Bitpanda.com

Just a note of warning for bitpanda.com users:

I recently transferred some BTC to bitpanda because i needed some cash for some unexpected family expenses. I had purchased the coins in 2016 through a friend and stored on a ledger since then (HODL!). I was able to sell the BTC on bitpanda but when trying to withdraw the fiat to my account i received a notification that withdrawals are disabled. It is also not possible to send the remaining BTC back to my ledger: withdrawal disabled! Apparently they require a ‘proof of funds’ and have automatically disabled any type of transaction functionality. So I’m in the process now to basically unblock my life savings from bitpanda by painfully tracing back some sort of proof (invoice lol), and screenshots from the various transactions since then so i can “prove” the source of the coins and the full chain until it arrived on my bitpanda account.

I understand that’s probably a requirement by EU/Austrian laws but holy fuck!

Hopefully this can help somebody to avoid the same pain and fear by choosing a different platform or decentralized exchanges.